At My Cosmetic Centre, we value the privacy of our clients and are committed to protecting their personal information. This Lead Capture Policy explains how we collect, use, disclose, and safeguard the personal information provided by our clients when they submit their details through our lead capture forms. By submitting your information, you agree to the terms and practices described in this policy.

1. Information We Collect:

When you submit your details through our lead capture forms, we may collect the following types of personal information:

• Full Name: We collect your full name to identify you accurately and provide personalized assistance and services.
• Email Address: We collect your email address to communicate with you, respond to your queries, and provide relevant information and updates.
• Phone Number: We collect your phone number to contact you directly and address any concerns or queries you may have.
• Postcode: We collect your postcode to understand the geographical location of our clients and provide localized services and information.
• Queries: We collect information related to your queries to better understand your needs and provide relevant guidance and assistance.

2. Use of Personal Information:

We may use the personal information we collect through our lead capture forms for the following purposes:

• Contact and Communication: We use your provided information to respond to your queries, provide requested information, and engage in communication related to your specific interests or concerns.
• Service Improvement: The data collected helps us understand our clients' preferences and needs, allowing us to enhance our services, website, and customer experience.
• Marketing and Promotions: With your consent, we may use your personal information to send you promotional offers, newsletters, updates, or information about new services that may be of interest to you. You have the option to opt-out of receiving such communications at any time.
• Legal Requirements: We may disclose your personal information when required to comply with applicable laws, regulations, legal processes, or government requests.

3. Disclosure of Personal Information:

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers who assist us in operating our business and providing services to our clients. These service providers may have access to your personal information only to perform their functions and are contractually obligated to maintain its confidentiality.
• Legal Obligations: We may disclose your personal information if required by law or when we believe in good faith that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, personal information held by us may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security:

We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is entirely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Children's Privacy:

Our lead capture forms are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

6. Changes to this Lead Capture Policy:

We reserve the right to modify or update this Lead Capture Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Lead Capture Policy or the handling of your personal information, please contact us at:

My Cosmetic Centre
158-160 Kenton Road
London
Email: info@mycosmeticcentre.com
Phone: 0208 9022270

By submitting your details through our lead capture forms, you acknowledge that you have read and understood this Lead Capture Policy and consent to the collection, use, and disclosure of your personal information as described herein.